Status Update – #1006.003

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[UPDATE] ORDER RECEIPTS FOR HOSTING PACKAGES WITH ADDONS DO NOT REFLECT ADDONS DESCRIPTIONS

Dear Customers,

We regret to inform you that facing the issue when the order receipts for the new hosting  packages purchased with addons may not reflect the descriptions of the additional services, like WHMCS, cPanel, additional IPs, etc . (you may see only the price indicated) has reoccurred.

ETA:  9 AM – 10:30 AM UTC | 6 AM – 7:30 AM EST Oct/20/2016
In case you have any requests to update order receipts with the valid data, feel free to contact Billing Support team, we will gladly assist you.

We hope for your patience and understanding regarding this matter.

Best regards,
E4U S-Type E200 Support Team

UPDATE @10:45 AM UTC | 11:45 AM EST

Dear Customers,

We would like to inform you that the issue wasn`t fixed yet.

Our Development Team is working on its resolution. As soon as the issue is resolved, we will update you.

In case you have any requests to update order receipts with the valid data, feel free to contact Billing Support team, we will gladly assist you.

Best regards,
E4U S-Type E200 Support Team